Ndumiso S.C. Duma

Results-Driven Data Capturer & Information Technology Professional

Ixopo, ZA.

About

Highly efficient and results-driven Data Capturer with a Diploma in Information Technology, specializing in comprehensive data collection, capture, and compilation across diverse programs. Proven ability to manage complex information systems, generate critical reports, and ensure data accuracy under pressure within the Department of Health. Leverages strong communication and problem-solving skills to optimize workflows and support data-driven decision-making.

Work

Department of Health

|

Data Capturer

Ixopo, KwaZulu-Natal, South Africa

→

Summary

Currently serves as a Data Capturer at the Department of Health, responsible for comprehensive data management, reporting, and system maintenance to ensure accurate and timely information flow within health programs.

Highlights

Managed data collection and entry across multiple health information systems, including webDhis, Tier.net, Labtrak, HPRS, and Excel, ensuring data integrity and accessibility for critical health programs.

Generated daily, monthly, quarterly, and annual reports, providing essential insights for operational planning and data-driven decision-making.

Streamlined patient file management by conducting daily error checks and system updates, significantly improving data accuracy and operational efficiency.

Resolved data discrepancies and rectified monthly violations identified by the Facility Officer, ensuring 100% data accuracy and compliance with reporting standards.

Maintained meticulous records of both digital and physical reports, ensuring compliance and easy retrieval for audits and reviews.

TB/HIV CARE

|

Lay Counselor / Driver

Ixopo, KwaZulu-Natal, South Africa

→

Summary

Provided essential counseling and logistical support for Medical Male Circumcision patients, ensuring comprehensive care and accurate record-keeping.

Highlights

Provided comprehensive counseling to Medical Male Circumcision patients, enhancing patient understanding and adherence to treatment protocols.

Maintained accurate patient records and managed file documentation, ensuring data integrity for medical histories and follow-ups.

Compiled and submitted daily and monthly patient statistics, contributing to accurate program monitoring and reporting.

Provided safe and timely transportation for patients, ensuring accessibility to critical medical services.

TB/HIV CARE

|

Data Capturer

Ixopo, KwaZulu-Natal, South Africa

→

Summary

Managed data capture and reporting for TB/HIV CARE, ensuring accurate information flow for program management.

Highlights

Captured critical program data using registers and Tier.net, maintaining high levels of data accuracy for TB/HIV initiatives.

Managed the issuance and meticulous filing of program-related documents, ensuring organized and accessible records.

Compiled and submitted monthly program statistics, supporting timely decision-making and performance tracking.

STATISTICS SOUTH AFRICA

|

Enumerator

Ixopo, KwaZulu-Natal, South Africa

→

Summary

Conducted field interviews and managed data collection for national statistical surveys.

Highlights

Conducted personal interviews and accurately completed questionnaires for national statistical surveys, ensuring high data quality.

Compiled and submitted daily and weekly progress reports, contributing to efficient project tracking.

Provided logistical support by transporting fieldworkers, ensuring efficient survey execution.

Nedbank

|

Sales Consultant

Ixopo, KwaZulu-Natal, South Africa

→

Summary

Managed client accounts and drove sales of banking products, contributing to branch revenue and customer satisfaction.

Highlights

Managed card balancing and opened new accounts for clients, ensuring accurate financial transactions and customer onboarding.

Successfully marketed and promoted diverse bank products, contributing to increased product adoption and customer engagement.

Monitored and managed sales budgets, contributing to effective resource allocation and target achievement.

Education

Durban Computer College

Durban, KwaZulu-Natal, South Africa
→
Diploma Information Technology

Courses

Development Software

Technical Programming

Business Communication

Webpage Design

Little Flower Secondary School

Ixopo, KwaZulu-Natal, South Africa
→
Senior Certificate (Matric) General Studies

Certificates

WEB DHIS FOUNDATION - Health Information Systems Program Tier.net

Department of Health

Bankfais Fit and Proper Skills Assessment Certificate

Milpark Business School

Nedbank Mass Market Learning and Development Programme

Nedbank Retail Learning & Development

Skills

Data Management & Analysis

Data Entry, Data Collection, Data Capture, Data Compiling, Data Quality Assurance, Report Generation, Statistical Reporting, Record Keeping, File Management, Error Checking, System Updates.

Information Systems

webDhis, Tier.net, Labtrak, HPRS, Microsoft Excel, Information Systems Management.

Technical Proficiency

Development Software, Technical Programming, Webpage Design, Database Management (Conceptual).

Communication & Interpersonal Skills

Effective Communication, Active Listening, Team Collaboration, Conflict Resolution, Patient Counseling, Stakeholder Engagement, Interviewing.

Operational & Administrative Support

Logistics Management, Patient Transportation, Administrative Support, Workflow Optimization, Time Management, Working Under Pressure.

Business & Sales

Account Management, Sales Strategy, Marketing, Budget Management, Customer Service, Financial Transactions.

Interests

Hobbies

Travel, Fitness and Nutrition.

References

Ms R.K. Mpisi

Operational Manager, Nokweja Clinic. Contact details available upon request.

Mrs S.F. Marais

Operational Manager, Kokstad Clinic. Contact details available upon request.

Mrs G. Marhwa

TB/HIV CARE. Contact details available upon request.

Ndumiso S.C. Duma